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Return Request Form

If you wish to return goods for warranty/replacement/refund/exchange, please complete the Return Authorization “Return Request Form” below and submit it to us.

Please make sure you have read our Refunds and Return Policy before completing the Return Request Form.

Once we have received your completed Return Request Form, we will review it and if the return is approved, then we will email you a RETURN AUTHORIZTION NUMBER (RAN) and a RETURN AUTHORIZATION FORM (RAF) and further instructions.

When you receive the RAF, print out the RAF that we sent to you and complete it (all information requested is required in order to honor your return). When you have completed the RAF form, post your goods to us with the original copy of the completed RAF form and a copy of the Purchase Invoice/Receipt - strictly, NO RECEIPT, NO RETURN!

Return Request Form

Please complete this Return Request Form to obtain a return of goods approval. We will endeavour to respond as soon as possible. Our goal is to respond within 24 hours whenever possible - thank you for you patience. Data fields with a red asterisk* are required for a response.

Contact Details

Full Name

 *

Company

Position

Address

 *

Suburb

 *

Country

 *

Phone

 *

Fax

Email

 *

WWW

Invoice / Order Details

Invoice Number

 *

Item Number

 *

Qty

 *

Item Description

 *

Purchase Date

 (eg. 30Sep04 )

Reason for Return

Reason

 *

Please click on the “Submit” button shown below when you have completed the Return Request Form. Selective Image grants you permission to print out the completed Return Request Form for your reference after it has been submitted to us.


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Pay Now - Paymate Express Payment

Note: credit cards are accepted ONLY if paying via the third-party PAYMATE secure payment service - click on the PAYMATE “Pay Now” button to pay. Please ensure you have completed and submited the secure order form to us and have received an order confirmation by email from Selective Image before paying.

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Tel: +61 (03) 9402 7969  / Fax: +61 (03) 9402 7983  / Email: sales@selectiveimage.com.au